Title
Discuss and consider action to approve an agreement with Tyler Technologies, INC. for Enterprise Resource Planning (ERP) software in the total amount of $1,977,117, and authorize the City Manager to execute the same.
Summary
An Enterprise Resource Planning (ERP) software refers to a type of software that organizations use to manage day-to-day business activities such as financials, operations, and human resources activities. ERP systems tie together a multitude of business processes and enable the flow of data between them. By collecting an organization's shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity from a single source. Today, these systems are critical for all sizes of industries including local government. For the past 16 months, the City has been evaluating needs and vendors to find an upgrade to the City's 10+ year old ERP software is now considered legacy software that is now largely unsupported by the manufacturer. A modern ERP will help streamline processes, improve productivity and provide enhanced reporting capabilities.
In September 2020, the city started by performing a gap analysis with the assistance of Plante & Moran. After 5 months of information gathering and collaboration, a Request for Proposals (RFP) was created to identify the best suited cloud-based ERP system for the City. Cloud-based was recommended as a future solution that many cities are beginning to move toward for a variety of reasons such as improved scalability, implementation efficiencies, ease of access and reduced strain on IT resources.
From the RFP, seven proposals were received representing different implementers in March 2021. Stakeholders in Information Technology, Finance, People & Culture, and Utility Billing departments were asked to review the proposals and evaluate. As a result, four of the proposals were selected to provide demonstrations of their software in Summer 2021. These four systems...
Click here for full text