Title
Discussion regarding the implementation of a Vendor Performance Evaluation Program for City of Pflugerville Capital Projects.
Summary
The City of Pflugerville Engineering Capital Improvements Program Department is responsible for managing over half a billion dollars in consultant and construction contracts and will be increased to over a billion dollars within the next five years. It is important for the department to create a fiscally sustainable City by requiring contract providers to render high quality services in support of maintaining a robust, resilient infrastructure. The proposed resolution will allow City staff to administer a Vendor Performance Evaluation (VPE) Program. The vendor evaluation program has established rules and procedures to conduct evaluations of construction contractors, and consultants providing the City construction, and professional services. City Staff requests approval of the VPE in anticipation this program to provide a uniform method of evaluating, tracking and reporting vendor performance to support high quality City projects. VPE also allows the monitoring and analyzing of the reliability, quality and performance of City's vendors. It allows City to improve our efficiency and leads to more customer satisfaction.
The number and complexity of contracts has grown over the past three years and City Staff collaborated with the Project Management staff to develop a more performance-based contracting model to ensure consistency and to be incorporated into the solicitations Request for Qualifications or Request for Proposals. Project Management staff worked closely together and with legal counsel for ideas, including refinement of desired outcomes, and the review of service level descriptions how to manage consultant and construction performance. The VPE Program will provide for the City to deliver performance feedback to consultants and contractors performing work on City projects. Performance history may then be factore...
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